Terms of service

Terms and Conditions

Welcome to matchica. These Terms and Conditions govern your use of our website and the purchase of our products. By accessing or using our site, you agree to comply with these terms. Please read them carefully.

1. Overview

matchica provides premium matcha and related products through our website. By using our site, you agree to these Terms and Conditions, as well as our Privacy Policy.

2. Product Descriptions

We strive to ensure that product descriptions and images are accurate. However, we do not guarantee that all information is error-free. Colours and packaging may vary slightly.

3. Pricing and Payments

  • All prices are listed in AUD (Australian Dollars).
  • We reserve the right to adjust prices, promotions, and discounts at any time.
  • Payment methods include major credit cards and other accepted options at checkout.

4. Shipping and Delivery

  • We offer domestic and international shipping.
  • Delivery times may vary based on location.
  • Free shipping is available on orders over $100.

5. Returns and Refunds

  • Returns are accepted within 30 days of purchase.
  • Items must be unused, in their original condition, and with all packaging intact.
  • Refunds will be processed within 7 business days upon receiving the returned item.
  • Please refer to our Returns Policy for more details.

6. Intellectual Property

All content on our website, including logos, images, product descriptions, and text, is owned by matchica and is protected by copyright and trademark laws. You may not use or reproduce any content without prior written consent.

7. Limitation of Liability

matchica is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount paid for the product in question.

8. Governing Law

These Terms and Conditions are governed by the laws of Australia. Any disputes shall be resolved in the courts of Australia.

9. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Any changes will be posted on this page. Continued use of our website indicates your acceptance of the revised terms.

If you have any questions regarding these Terms and Conditions, please contact us at olivia@matchica.com.au.